Back Office & Customer Support Officer On-Site

Our client, an International Broker with expanding operations and a wonderful team in Cyprus, is seeking to recruit a Customer Support & Back Office Assistant to join their growing team based in Nicosia.

General Responsibility:

• Monitor & respond to open client helpdesk tickets/ support emails.
• Collect and approve KYC documentation.
• Assist with allocating client deposits and executing withdrawals.
• Assign clients to relevant departments for more support as needed
• Assist with the setup of IB campaigns.
• Provide general assistance for the smooth running of the Back Office and Support Departments.

About you:

• Approximately 1+ year experience in a relevant role.
• Full fluency in verbal and written English to a professional level.
• Excellent client service skills.
• Knowledge of Italian and/or Spanish will be considered an advantage.
• Solid knowledge of MS Office applications
• Positive attitude and enthusiasm
• Attention to detail and commitment to quality

The Package:

• Flexible working hours
• Positive and inclusive work environment.
• Very attractive remuneration package
• 13^th salary
• Daily lunch
• Free in-house gym
• Great opportunity for professional development and advancement.
• Positive and inclusive work environment.

Note: Only C.V.’s with the above requirements, EU Citizenship or valid work permits should apply.

Please send your CV (preferably in WORD format) to: apply@connectionscy.com
Please mark the subject field: “BO”

Due to the high volume of applications we receive, only shortlisted candidates will be responded to. All candidates and their applications are treated with absolute confidentiality and respect. We protect your identity from prospective employers when submitting your CV for a particular vacancy and we will always seek your prior approval before disclosing any personal information to a client. – T.T. Connections Recruitment Services – License No.: 335