Back-Office Officer (Payments) Full Time

Overall, Purpose of Function:

The Back-office Officer (Payments) will be responsible for data entry and data verification, enabling or disabling trading accounts, client deposits and withdrawals, reconciliations, and other miscellaneous tasks.

Key Areas of Activity/Responsibility:

• Managing day-to-day processing of deposits and withdrawals requests, including liaising with any required department of the Company and carrying out all positive actions so asto process the requests accordingly.
• Preparation and communication with Customer Service regarding correctly completed Credit Card declarations and Withdrawal Instructions required to process withdrawals.
• Preparation of account statements that shall need to be shared with clients upon their request.
• Reconciling daily and monthly activity, generating reports as and when required by the Head of Backoffice and the company’s internal Accountant.
• To implement the company’s procedures and processes for the prevention of Money Laundering(ML) and Terrorist financing (TF).
• To adhere to the Company’s policies and procedures when assessing prospective clients applications for the opening of a trading account.
• Attend training(s) and to have interest in developing relevant knowledge, techniques and skills

Internal Relationships

• The BackOffice Officer shall be responsible to help and communicate to the Head of Backoffice and the to Head of Compliance any cases of unusual or suspicious transactions that are inconsistent with the economic profile of the Client and transactions which, as of their nature, may be associated with money laundering or terrorist financing.
• The Backoffice Officer shall also be able to inform the Head of Backoffice of any third-party deposits brought to their attention.
• Informing the AMLCO on outstanding KYC documents or POF documents required for client files, as and when required and if this is noticed while processing withdrawal requests or reviewing client files.

External Relationships

• Liaise with and carrying out communication in relation to opted chargeback disputes.
• Respond to and follow-up withdrawal and deposit enquiries received by clients.
• Assist the AMLCO with necessary information that shall assist to respond to any requests and queries received from Competent Authorities.
• Remain vigilant in respect of monitoring the transactions of clients and take actions where necessary if the client fails to comply. (i.e. disable from deposits and/ or trades)

Qualifications for Success:

• At least 1 year work experience in finance;
• Holder of CySEC advanced or AML certificate will be considered an advantage;
• Capacity to work under pressure and meet daily deadlines;
• Excellent written and verbal communication skills with a high fluency in English;
• Strong sense of professionalism, organization and analytical skills;
• Self-learner and highly motivated individual;
• Good knowledge of Excel and other Microsoft tools;
• Attention to detail and procedures;
• Professionalism, Integrity and trustworthiness.

The Package:

• Private health insurance
• 13th salary
• Annual performance based non-discretionary generous bonus scheme
• Hybrid working scheme

Working Hours:
Monday to Friday – 09:00 – 18:00

Please send your CV to: apply@connectionscy.com
Please mark the subject field: “back-office”

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